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Ruby Packman Hospitality all rounder

Brisbane QLD, Australia
Management & Other


The Man from Snowy River Hotel

Waitress, barista & bartender: 2022 Australian snow season June – October

–        Waitressed in the mountains most sort after fine dining restaurant/hotel.

–        Thrived in the seasonal work/living environment and worked with a wide range of people from across the world and overcame language barriers both inside and outside of working environment.

–        Assisted in bar/housekeeping/guest services where needed.


Joey’s Bar and Restaurant

Waitress, host & barista: December 2021 – now

–        Waitressing in fast paced/high turnover environment

–        Exceptionally high standard of Baristaring; working directly under owner of Bellissimo coffee (Australia’s highest awarded coffee roaster).

–        Being tentative to strict RSA guidelines, confidently being able to weather escalated situations and minimise risk to other customers with the presence of alcohol.

–        Being an all-rounder and having to multi-task while still providing a high level of service and product quality.


Acai Brothers Chermside & Everton Park

Chermside instore Manager/Assistant manager Everton Park: October 2020 – December 2021

–        Overseeing staff productivity and performance; providing regular performance reviews

–        Assisting in creating and collaborating with local gyms and business

–        Delegating tasks through effective time management to ensure daily procedure is met

–        Building strong rapport with customers

–        Attentiveness to presentation and reputability

–        Assistance in meeting store profit goals through marketing and upselling

–        led by example in bringing positive energy and a great attitude within the workplace


Acai Brothers Kenmore

Part time employee under Team Leader position: February 2018 – March 2020

–        Overseeing a quality of product and attention to detail within a fast-paced environment

–        Excellent competency in customer and service duties procedure and goals are met.

–        Ensuring welcoming and upbeat store atmosphere as it is heavily apart of the Acai Brothers brand

–        Managing social media marketing and engagement

–        In charge of stock rotation and product ordering


Acai Brothers Paddington

Casual employee: April – August 2019

Demonstrated similar duties to Acai Brothers Kenmore in assisting this store of a few months.


West’s Bistro Rugby Club

Casual employee: November 2019 – 2021

–        Responsible service of Alcohol Certificate (as of November 2019)

–        Bartending and table service to many event and function types; Weddings, Corporate presentations, Sporting events/Rugby days ect.


Robbo’s Café & Bakery

Casual Employee: November 2015 – February 2018