For the last 4 years I’ve been working in corporate banking, but now I want to try something different to spark more passion and joy. My love for people and travel led me to study hospitality and tourism and I am excited to continue developing these skills in a new environment.
I am a hard worker, motivated individual, I take pride in my work and enjoy interacting with diverse groups of people. My time working in hotels has given me a good base of hospitality and customer service skills. Banking has given me confidence when dealing with difficult situations and the ability to hold a professional manner when under stress.
When I’m not working, I’m planning my next travels, hiking and being outdoors or spending time with friends. My latest travel project was spending 5 months backpacking Europe with my husband at the time which required high organization, patience and strong adaptability.
Achieved with Distnction
Daily use of comprehensive systems, customer service and triage of lending applications. Support lending team with daily lending tasks and modifications
Ability to successfully build and maintain long lasting rapport with all customers. Meeting customers’ needs and identifying solutions appropriately and completing tasks within a timely manner.
Providing the highest possible standard of customer service / care. Working effectively and managing time well, to ensure all tasks are completed in a restaurant and housekeeping departments. Dealing with enquiries in a timely manner. Continually keeping a high standard of service while working within a team to ensure job completion and the smooth-running of a shift.